Privacy Policy

1. Protection of personal data
We are pleased about your interest in our company and our products or rather our service provided, and, while visiting our website, we want you to feel save, especially considering your personal data. We take the protection of your personal data very seriously. Following the provisions of the AEDP is regarded a matter of course.

We want you to know when and what kind of data is collected, and how we use it. Technical and organisational measures have been taken to secure the compliance with data protection both by us, and external service providers.

2. Anonymous data processing
You can generally visit the websites of Krafft S.L.U. without telling us who you are.

3. Personal data
Personal data are information about your identity. This means e.g. information about your name, address, phone number, e-mail address. It is not necessary to provide personal data to use our website. In particular cases we need your name and address as well as further information, for providing the asked service.

The same goes to the sending of informative material and ordered products, or for the answer of personal questions. If this is necessary, we will point that out. Furthermore, we only save and process data, which are given to us voluntarily, and if necessary, data that are automatically collected when visiting our website (e.g. your IP-address and the name of the websites recently visited, the browser and the operating system you are using, date and time of the access, used search engine, name of downloaded data).

If you draw on services, we will only collect the data, which are needed to accomplish the service. If we ask you to provide further data, this is to be regarded as voluntary statement.

The procession of personal data only occurs for providing the asked service, and for the protection of own just business interest.

4. Purpose specification of personal data
The personal data offered by you will generally be used to answer your inquiries, to carry out your order, or to grant access to specific information or offers. For the upkeeping of the relation with the clients it might be necessary, that we or a service enterprise engaged by us, will use this personal data to inform you about product range, or to hold a survey online to meet the requirements of our clients.

It will naturally be respected if you do not want to leave the personal data to us to for the upkeeping of the relations with our clients (especially for direct marketing or the purpose of market research). We will not sell your personal data to third parties or capitalize on them in any other way.

5. Purpose limited usage
The personal data offered online by you will only be collected, processed or used for the purpose you were informed about. A transmission of your personal data to third parties will not take place without your clear consent.

The collection of personal data as well as the transmission of the latter to public institutions entitled to receive information, and authorities will only take place according to the relevant laws, or rather if we are obliged by a court decision to do so. Our employees and service enterprises engaged by us, are both obliged to maintain confidentiality, and to comply with the provisions of the AEDP.

6. Export and data processing outside of the European Economy Community
Generally no data is exported to states outside of the European Economy Community. Therefore, no data which is processed, stored or used otherwise on the websites of Krafft S.L.U. is processed, stored or used outside of the European Economy Community.

7. Data, which will be automatically collected when visiting our website
When using our website, the following data will be saved due to organisational and technical reasons: the name of the sites you visited, the name of the browser you are using and your operating system, date and time of your visit, used search engines, name of downloaded data and your IP address.

8. Use of Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. (“Google“). Google Analytics uses so called “cookies“, text files which will be saved on your computer and which allow an analysis of the usage of this website by you. The information generated by the cookie about your usage of the website will, as a rule, be transmitted to and be saved on a server of Google in the USA. However, in case of an activation of the IP anonymisation on this website, your IP address will be shortened by Google within the member states of the European Union, or within other contracting states of the treaty about the European economic area.

The entire IP address will only in exceptional cases be transmitted to and then be shortened on a server of Google in the USA. Under contract to the operator of this website, Google will use this information to evaluate your usage of this website, to collect reports about website activities, and to provide further services for the operator, related to website usage and internet usage. The IP address, transmitted according to Google Analytics by your browser, will not be combined with other data of Google. By using a certain setting of your browser software, the saving of cookies can be avoided; however, we need to point out that you might not be able to use the entire functions of the website. Furthermore, you can also avoid the collection of personal data by the cookie and the data related to your usage of the website (including your IP address) to Google, as well as the processing of the former by Google, by downloading and installing the browser plugin when using the following link“

9. Cookies
If you are visiting one of our websites it might be that we will deposit information in form of a cookie on your computer. Cookies are small text files that will be sent to your browser by a webserver and will be saved on the hard drive of your computer.

Except the Internet Protocol address no other personal data of the user will be saved. This information will be used to recognize automatically you when you are visiting our website again and to ease the navigation for you. Cookies allow e.g. to adapt the website according to your interest or to save your password, so you do not need to type it in again.

Our website can also be viewed without using cookies of course. If you do not want us to recognize your computer again, you can avoid the saving of cookies on your hard drive by setting “do not accept cookies“ in your browser. To see how that works in detail, please see the instructions of your browser. If you do not accept cookies this might lead to a limitiation of the functions of our offers.

10. Newsletter
If you want to receive a newsletter, which is offered on our websites, we need a valid e-mail address. Furthermore, we need information, which allow the verification, whether you are the owner of the given e-mail address or whether the owner of the given e-mail address agrees with the reception of the newsletter. Further data will not be processed. Your consent regarding the storing of your data and your e-mail address as well as the usage of this e-mail address for distribution of the newsletter can be revoked at any time.

11. Children and teenager
People under 18 should not transfer personal data to us without having the permission of the parents or the legal guardian. We do not ask for personal data of children or teenagers, do not collect them or transfer them to third parties.

12. Security
Technical and organisational security measures were made to keep your personal data save from loss, destruction, manipulation, and unauthorized hits. All employees and every person concerned with data processing, need to comply with the AEDP and other laws being relevant to data protection as well as with the confidential use of personal data.

Our security measures are regularly maintained according to the technological developments.

13. Change of our data protection code
We reserve the right to change out security measures and data protection measures according to technical developments if necessary. In this case our indications on data protection will be adapted, too. Please note therefore the latest version of our data protection notice.

14. Links
In case you are using external links offered on our websites, our data protection notice will not be used on this links. If we offer links, we ensure that when having placed the link on our site, there was no breach of the law on the other website. However, we do not have any influence on the obeying of data protection and security provisions of other providers. Please see therefore the data protection notice on the websites of other providers.

15. Right of access
You can request information about the saved data about you at any time given. If necessary please write to: Krafft S.L.U. Carretera de Urnieta s/n, 20140 Andoain (Guipúzcoa), SPAIN, or send an e-mail to 

16. Right of objection
Furthermore, you can require a revocation of consent about the collection, procession, and usage of your personal data. If necessary please write to: Krafft S.L.U. Carretera de Urnieta s/n, 20140 Andoain (Guipúzcoa), SPAIN, or send an e-mail to

17. Consent
If you subscribed to one of our newsletters, or if you have accepted the regular sending of interesting offers and information about Krafft S.L.U. by having used on of our contact forms, you gave us consent to use your e-mail address for advertising purposes while doing this. We recorded your consent and are obliged to show this content by any time given. You can always require a revocation of consent.

18. Questions, suggestions, complaints
In case of any questions concerning both our hints on data protection and the processing of your personal data, please contact us at: Krafft S.L.U. Carretera de Urnieta s/n, 20140 Andoain (Guipúzcoa), SPAIN, attaching a copy of your ID.